Please READ the owner’s manual that is included with your board. This getting started guide will help you get the most enjoyment out of your board without compromising safety.

IMPORTANT: Avoid Water and Wet Roads!

The GTR Series skateboards have the most water resistance compared to any previous models. All the electronics are protected within the board by silicon gaskets to prevent moisture from getting into the circuits. Watch the video below for our test:

However, the boards are not waterproof and we would recommend that you  avoid rain, water and wet roads whenever possible. The motor and bearings will still be exposed to water and wet surfaces can be extremely slippery for the board.

If for reasons beyond your control, you are exposed to rain or wet roads, as soon as you get the chance, dry off the board with a dry cloth or gentle hair dryer.

If your board experiences problems due to exposure to water, please inform us so that we can zero in on the issue right away. We will always endeavour to fix any problems in the fastest time and for free or minimum cost.

IMPORTANT: Safety Gear Tips!

How to Safely Accelerate and Brake:

 

a. Helmet (A Must!)

We strongly advocate wearing helmet as the MINIMUM safety equipment for riding any eBoard. Whether you are cycling, roller-skating and skateboarding, a helmet is essential insurance from debilitating head injuries. For normal riding, get a helmet that is a comfortable fit for you. If its comfortable, chances are you will remember to wear it.

If you are going to go at speeds past 40km/h, especially if going downhill – you may want to consider getting full-faced longboarding helmets.

b. Elbow Pads

We recommend motocross elbow pads instead of regular skateboard or roller skating elbow pads. Motocross elbow pads cover the elbow to the wrist because a crash or fall at speed will involve more of a sliding action on the elbow rather than impact.

c. Gloves

If you fall of the board, chance are you will reach out with your hands to break the fall. So a good pair of gloves is a smart option to save you some skin off the wrist. We recommend half-finger gloves so that you can maintain tactile control over the trigger remote.

d. Knee Pads

Knee pads will save you some skin in case of a fall. If you get Motocross elbow pads, they often come as a set with knee pads. They are not relied upon as heavily as the helmet, elbow and gloves but if you want full protection, go for the knee pads too.

e. Hip Pads

Another common impact point is the hip. Hip pads are optional only if you are planning a very fast downhill decent at full speed.

f. Motorcycle Jeans

We also recommend motorcycle jeans which contain built in knee pads and hip pads. These type of jeans are also designed with stretchable elastic around the thigh and waist area to allow more flexibility when skating.

GTR Remote Basics (Video)

Please read the instruction manual that comes with your board on how to operate the remote. These are just some quick video tips: 

Wheel Settings

Wheel settings affect the speedometer and trip meter readings which estimates are based on the size of the wheel and rotation. Below are the most common remote settings to match the standard wheel setups:

80mm 32T – Orange Orangatan Kegel Wheel 80mm
83mm 32T – Black Evolve Wheel (Standard GT Street Setup)
97mm 32T – (7mm ABEC 11 Flywheels (upgrade option)
175mm 66T – 7″ Evolve AT Tire (Standard GT AT Setup)
200mm 66T – 8″ MBS AT Tire

Remote Error Messages

The GTR Series has a built in diagnostics system that displays potential errors on the remote control LED screen. If you see an error message, this is what they mean:

Motor 1 err : Left motor failed or connector problem. Action: Check the wiring that connects the left motor to the motor controller.

Motor 2 err : Right motor failed or connector problem. Action: Check the wiring that connects the right motor to the motor controller.

Motor err : Left & right motor failed or connector problem. Action: Check the wiring that connects both motors to the motor controller.

Bat error : Battery communication problem. The diagnostics program cannot read the battery.Action: Check the connector from BMS to motor controller or change the BMS.

Bat drain : Battery voltage is low. Action: Re-charge the battery .

Maintain bat : The difference of battery cell voltage is becoming big. Action: maintain the battery by using the recharge tool (service centre) .

Bat Damage : The difference of battery cell voltage is too big. Action: replace the battery.

Remote Trigger Calibration

After a firmware update or if you dropped the remote and the triggers were hit such that the sensitivity has changed, you can reset the trigger calibration using the instructions in the video below:

Check Battery Levels

Your board will arrive with the battery partially charged. This will allow you to use the board right out of the box for a test ride or two.

The remote will also be partially charged. A fully charged remote can be used for 4 to 8 rides before needing to be recharged again. If you plan to go for a longer ride, we commend charging the remote and the board to 100% prior to riding.

In order to maximise battery performance – never leave the board or remote completely drained of battery power for long periods. If your board has not been used for a while, do remember to charge it briefly every 3-6 weeks.

If you do not plan to use your board for some time, its best to store it at 50% charge instead of leaving it plugged in at full-charge. Lithium batteries are best stored around 50%-60%.

How to Adjust the Trucks?(Video)

Please watch this detailed video tutorial:

How to convert your GTR Street board to the GT AT setup?(Video)

Please watch this detailed video tutorial:

IMPORTANT POINTS:

  • AT Tires should be inflated to 30-40PSI. At 30 PSI you will get a smoother ride as the softer pressure absorbs more vibration and at 40 PSI you will get better range as the tires will roll better.
  • Do not over tighten the motor screws when adjusting the belt tension. Applying too much force is unnecessary and can bend the aluminium channel the screw sits in.
  • If you change the street and AT setup often, you should put a drop of non-permanent threadlock on the 4 motor screws to avoid them coming loose and losing tension.
  • Apply some grease or lithium grease around the outer edge of the bearings (as shown in the video above) if there are small clicking noises from the bearings – also see detailed video on “clicking” noises in the Troubleshooting section.

 

How to convert your GTR Series AT board to the GT Series Street setup? (Video)

Please watch this detailed video tutorial:

IMPORTANT POINTS:

  • Do not ride street tires on wet ground as it will slip and do not ride over grates or grills as it may cut or chip the tires
  • Do not over tighten the motor screws when adjusting the belt tension. Applying too much force is unnecessary and can bend the aluminium channel the screw sits in.
  • If you change the street and AT setup often, you should put a drop of non-permanent threadlock on the 4 motor screws to avoid them coming loose and losing tension
  • Apply some grease or lithium grease around the outer edge of the bearings (as shown in the video above) if there are small clicking noises from the bearings – also see detailed video on “clicking” noises in the Troubleshooting section.

 

Riding Hills

  • Riding on hills can be very dangerous, what goes up must come down! So if you ride up an insanely steep hill and you intend to ride down this same hill, this is extremely dangerous and you must know how to control your speed without the use of the electric brakes if ever there was a malfunction or there was a situation where the brakes fail.
  • Although the GT board can eat hills of up to 25 degrees gradient, riding CONTINUOUSLY on a very steep hill will put massive stress on the electronics. We have installed current limit protections with our circuit board, however, if you feel the board slowing down on a steep hill, this is because the protection is kicking in and giving you warning its working too hard. At this time, you must look at stopping to avoid risking damage to the electronics. Please note that overheating the circuit board by continuously riding up steep hills is NOT covered by our warranty policies.